Some questions you may have about flying with us…
I made a mistake / forgot something on my reservation! Now what do I do?
Did you need to add a shuttle? No problem! Did you accidentally hit the wrong date or time? No problem! Give us a call as soon as you find out and we’ll (try to) fix it for you!
Where do I check in?
Our terminal is located at the North West end of Renton Municipal Airport. The address is 860 West Perimeter Road, Renton WA 98057.
How do I check in?
When you come into our terminal, let one of our staff know that you’re here for your flight and tell them your name. They will look up your name on the manifest and weigh your luggage. Your luggage will then be placed on one of our luggage carts before loading it on the plane. Simple as that, so don’t worry about printing out the reservation and going through extensive procedures!
What are the luggage restrictions?
You can bring up to 30 lbs. of total luggage per person (backpack, purse, duffel, etc.). We prefer soft-sided bags as those will be easier to stow and allow more useable weight for you.
Can I leave luggage behind if necessary?
Yes, definitely! If there is anything that you don’t need to bring on your trip, you can leave it at our terminal. We will put it away in a secluded area and have it ready for you when you get back.
Can I park my car there?
Absolutely! We have one small and one large parking lots adjacent to our terminal, both free of charge. The larger parking lot is gated and locked at night and so is ideal for overnight trips.
Can I fly with my small children? Even a newborn?
Yes, you can. We fly little ones all the time. Children younger than two years old fly free of charge, as long as they sit on your lap. If needed, we can provide you a little headset for them to cancel out the loud noise of the airplane.
Are small children able to see from the windows?
Yes. The windows on our planes are fairly low, so even the little ones won’t miss out on the great views!
Can I bring my pet?
We generally allow dogs and cats on board our aircraft. Dogs weighing over 40 lbs will be charged a $40 one way fee. The pilot has the discretion to deny any pet from boarding if seen as a safety issue. Soft-sided pet carriers are allowed for small dogs and cats, but, because our aircraft are small, we do not allow pet crates. Cats may be denied boarding on scheduled flights if another passenger traveling is allergic to cats. We will transport your cat on the next available flight if necessary.
Where do I meet my shuttle from Sea-Tac to Renton?
Your reserved shuttle van will arrive at Sea-Tac one hour before your flight leaves from our Renton seaplane base to San Juan Island. The pickup location is outside of door 02, look for signs leading to “airporters”. Our van is a silver Ford Transit with our Friday Harbor Seaplanes logo on the sides.
Where do I meet my shuttle from Renton to Sea-Tac?
Your reserved shuttle van will either meet you at your airplane from San Juan Island or will be waiting outside our terminal, roughly 250 yards from where you arrive. Your van will leave for Sea-Tac straight away or or there may be a brief wait for passengers arriving on other flights from the Islands in the same time window.
How much time should I plan for from Renton to my flight out of Sea-Tac?
We recommend that you allow at least two hours from your arrival with us in Renton to your flight out of Sea-Tac. We recommend allowing for additional time If you are travelling internationally. The drive time from Renton to Sea-Tac is about 20 minutes.
How do I get to downtown Seattle?
The best way to get to downtown Seattle from our terminal would be to use Lyft or Uber. The drivers generally know where to find us, stop right in front of our door and will typically be here within 5 minutes.
Are these seaplanes safe?
Absolutely. Essentially, you are flying over or near the water for your entire flight in a seaplane designed to land on water. Nearly the entire flight route is over one big runway!
Where to stay in Friday Harbor?
With all the things to do in San Juan Islands we recommend checking out the San Juan Islands Visitor Bureau website for local Friday Harbor and surrounding island accommodations. Some of our Friday Harbor favorites are Friday Harbor House, Harrison House Suites, and the Island Inn at 123 West.
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